1. Introduction

Afolkstories (“we,” “our,” or “us”) is a streaming platform operated by Afolktale Studios, a creative venture of Novachi Group LLC. We respect your privacy and are committed to protecting personal information that we collect from you when you use our website at afolktale.net or our streaming service.

This Privacy Policy explains what we collect, how we use it, and what choices you have. If you have questions, contact us at info@afolktale.net.

2. Information We Collect

When you use Afolkstories, we collect the following:

Account Information

When you sign up, we collect your email address, your name (if you provide it), and a password (encrypted). If you sign in through Google, we receive your basic profile information from Google.

Child Profile Information

You may create child profiles within your parent account. We ask for the child's nickname or first name and optionally their age range. We do not collect surnames, contact information, or other identifying data about minors. Child profiles are managed entirely by the parent account holder.

Payment Information

When you make a purchase or subscribe, payment processing is handled by Stripe, Inc. We do not store your credit card numbers or banking information on our servers. We receive only a transaction confirmation and the last four digits of the card used.

Usage Information

We collect data about how you use the platform: episodes watched, watch progress, device type, browser, and approximate location (city level, derived from IP address). We use this to improve the service and personalize recommendations.

3. How We Use Information

We use the information we collect to:

Provide, maintain, and improve the streaming service
Process payments and deliver purchased content
Send transactional emails (purchase confirmations, account notifications)
Respond to support requests
Detect, prevent, and investigate fraudulent activity
Comply with legal obligations
Send marketing communications, only if you have opted in

4. Children's Privacy

Afolkstories is designed for families. Our service is intended for use by adults (parents or guardians) who set up profiles for their children. We do not knowingly collect personal information directly from children under 13 without verifiable parental consent. We comply with the U.S. Children's Online Privacy Protection Act (COPPA) and applicable international standards.

If you believe a child has provided personal information to us without parental consent, please contact us at info@afolktale.net and we will promptly remove the information.

5. How We Share Information

We do not sell your personal information. We share information only with:

Payment processors (Stripe) to handle billing
Email service providers (Resend) to send transactional emails
Cloud infrastructure providers (Amazon Web Services, Vercel, Supabase) to operate the service
Analytics providers (Google Analytics) to understand how the service is used
Legal authorities if required by law or to protect our rights

6. Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember your preferences, and measure how the service is used. See our Cookie Policy for details.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Correct inaccurate information
Delete your account and associated data
Export your data
Object to certain types of processing
Withdraw consent (for marketing emails)

To exercise any of these rights, email info@afolktale.net.

8. Data Retention

We retain your account information as long as your account is active. If you delete your account, we delete your personal information within 90 days, except where we are required to keep records for legal, tax, or fraud prevention purposes.

9. Security

We use industry-standard practices to protect your information: encrypted connections (HTTPS), encrypted storage, access controls for our team, and regular security reviews. No method of transmission over the internet is 100% secure, but we work hard to protect your data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. For material changes, we will notify you by email or by posting a notice on the service.

11. Contact

Afolktale Studios, a Novachi Group LLC company
Cumming, Georgia, United States
Email: info@afolktale.net